Technical Support

This page contains instructions on how to get the support

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How to contact us?

  • By e-mail support@SpreadsheetTools.com
  • Fill the Technical Request form on the Spreadsheet Tools website
  • If you want to discuss product features or need our assistance, we can use Skype. E-mail us when you want to do skype conversation and we'll call you.

We suggest you to review the topics below. Possible you'll find answer to your questions here.
We've created a F.A.Q section on our website. It contains answers to the most common questions we receive. In this section you'll also find a useful information for you. Go to the F.A.Q. topic

xlCompiler: How to activate

When you've installed xlCompiler on your PC, you should activate your copy. Even if you are using evaluation version, activation is required.

Below is a step-by-step instruction on how to activate xlCompiler on your PC:

1 Launch xlCompiler application.

2 Use Help | About menu command to see activation status of your xlCompiler:

xlCompiler - About dialog

In the example above xlCompiler is activated, if you are running the software first time, you'll see status = Not activated.

3 Press Activate ... button to open Activation Window

xlCompiler - Enter Activation Code dialog

xlCompiler has only one activation option - on-line actiation.

You should have working internet connection to activate xlCompiler.

4 If you are using xlCompiler first time, you should create an account in the Spreadsheet Tools Customer Area.

Registration is completely free and will take only 1 minute. You should provide minimum information - contact e-mail and your name. When you create this account, you get evaluation licenses for every our product:

If you order xlCompiler and you don't have an account in our system, it is created automatically. Your e-mail and contact information is copied from the Share-It order. In this case your login is your e-mail and password - order ref#.

5 Enter login and password for your account in this dialog and press Activate button.

By this command xlCompiler connects to the Spreadsheet Tools website, checks for available licenses in your account and activate the software on your PC.

As a result of the activation you should receive a message from xlCompiler about Successful activation or error description, if activation has failed.

Need help?

Please, Contact Us if you want us to help you with activation.